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I see Lord n Taylor going down the drain. I called customer service to ask about technical support since your website for Lord n Taylor.com will not update my profile. I was told you have no technical support. If was a chore to understand your representative because her English is so poor. Then I called 3 stores regarding sales tax on clothing being sent to non sales tax states. All 3 stores customer service people were totally clueless. What a pity! Your stores are obviously on their way down the drain following Strawbridges, Macys, etc. Who wants to be botheted with reps who barely speak English and know nothing. Maybe bringing the business back to the USA may keep you in business. Perhaps you want to fold. I will just go to another business.


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