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Cuisinart customer service is HORRIBLE!! I have been on hold today for a total of over 2 hours. The first time was 1:15 and was then disconnected. I have a 14 cup food processor with a blade recall issue and a broken bowl cover. They sold me a replacement bowl cover but failed to tell me that it won't work with my old bowl as they changed their plastic and manufacturing. Said I had to spend another $46 plus s&H in order to buy a bowl to work with my replacement cover. Even their supervisors are the most incompetent customer service representatives I have ever dealt with, especially TASHA.


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