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I do a lot of shopping at your,TJ Maxx store I had purchased a pair of shoes in Oct 2016. These,shoes,are coming apart at the seams and have,a bump in the crease. I have only,worn these shoes 2 to 3 times. Anna,mgr and Mariam

Were very rude. Maria had told me to bring in receipt yesterday and,she,would refund my money. Today Anna said,sorry..shoes look worn. So I said so you don't replace defaulted shoes? She,said no. Customer service is,what keeps us,growing in our industry..I know this because I am a executive in a,service industry. I will NEVER buy shoes,again from your store if this is the,situation. Also there,are truly good people,with wonderful communication skills, that would make,a great,asset to this location.


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