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Called today about my daughter's Sonicare toothbrush that was vibrating too fast and was hurting her teeth when she would brush. Customer service representive was so helpful and had me try several different things to see if the vibration would change......no change. My daughter has had the toothbrush since the end of December, 2016 so the representive is going to replace it for her.
The lady I talked with was very kind and helpful. Thanks to Phillips Sonicare for your helpful customer service representives.....especially the lady that I talked with today!


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