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Twitter You Gave Our Business to A Felon and disgruntled ex-partner without cause

We understand you have 300+ million users and support is hard, but please help us fix this issue. Your support team shut down our company by giving the company twitter account (verified with 250k followers) to a disgruntled ex-partner and felon. You gave it to an email never associated with the account, we protected it with everything, we have the backup, the code, emails, websites, and everything that has managed the account for 5 years but your support made a mistake. We value your service and we spent thousands building the account, we hired employees to help manage multiple accounts. The ex-partner took it, you gave it back to us, then she got it again and shut the company down. 5 years of building a small business dependent on twitter, finally got verified and we can't get help.
We provided documentation, we provided legal documents, the trademark is owned by us and no one will respond. She shut everything down because if she couldn't have it no one could, but we are a partnership and she had no right. You guys gave it to a stranger. We filed criminal complaints of perjury, fraud and larceny over this twitter. We need you to review this and help us restore our business. We do not want to cause any problems or lose our hard work, please tell us what to do. Support responds with a canned response.

She shut it off, we have the backups, we have all the signed paperwork, we have spent a lot because we honored her privacy and the partnership to have her steal 5 years of work.

We understand this was a mistake, she committed perjury by clicking that box that said she attests under perjury and law that what she said is true. You can read the emails, supporting doc's and tweets to know this was not true. Look at the IP's, the tools used, the laptop's used, Hootsuite, all of which managed this for 5 years. Your support gave it to an email never before associated with the account.

Thank You
Team Hailey Young


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