Flag Napa Auto Parts Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

went to my local nappa store on christmas eve [and i could tell the guys just wanted to go home] however the store was open for busness and i needed to get trans fluid, told salseman that i had a replacement trans that i was instaling and it and the tourque conveter were dry and i needed to how much fluid and what kind was correct for my car. he told me that it needed mercon fluid, and showed me valvalone mercon,i saw some motercraft merconLV and asked if this would work because my car is a ford and i was spending the time and money on replaceing my transmition with a rebuilt i wanted to use motorcraft fluid,to witch he replyed "yea thats better its ford ,you have a ford" mercon and mercon lv are not compatible and he let me walk out of the store with the worng fluid after i told him that i didnt know what my car called for.thats why i came into the store to get good advice from a perfonal. so now my new trans and power stering are full of the worng fluid!! and will have to be taken to a shop and flushed and filled with the correct fluid. $60 on the wrong stuff and who knows how much i will spend to flush and fill. i was trying to save by doing it my slef with nappa know how ....nappa nightmare!!!!should of gone to autozone they would have looked it up' only nappa guys are so unaccountable.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video