Flag Toys R Us Customer Service Review

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I placed an order online and was supposed to get an email when it was ready for pickup. I was told it would be ready the next day. I called the day following when it was supposed to be ready and was told that the order was cancelled because they didn't carry it in the store. I asked when I was going to be notified and they said someone should have sent me an email. No one did. I will not shop here again. They clearly do not care about their customers experiences and customer service is non-existent. No, thank you ToyR Us.


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