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Something needs to be done about the lack of cashiers and stock associates at your store in Southgate, MI. I have personally complained but nothing changes. I worked Retail Management for 30 plus years and I listened to my customers concerns. Again, today, my husband walked out of the store due to the long lines as well as the lack of cashiers. He told me several other potential customers did the same. Earlier in the week we walked out due to empty shelves. I understand this is a holiday week but this also occurs in the middle of the week during non peak season and shopping hours. If you are using your hours for curb side service this is affecting your in store shoppers. I understand, profits are important but you are losing business due to this problem. I don't know if your stores use automated scheduling or what is going on but you are discouraging many customers from shopping at this store. You don't have cashiers shifts end at 4:00 p.m. prior to a holiday. Even with automated schedules, you can manually make adjustments if you see a problem possibly occurring. We have 2 other grocery stores in Southgate and more and more people are shopping there. I don't like self checkout, either because I am unable to lift heavy items due to back issues. Most handicapped people do not like self checkout. It is just to difficult. I hope you address my concerns because I use to love shopping at your store.


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