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I went into Office Max on Black Friday, I purchased two desks. I had to wait 1 week or so for the people who put your desks together to arrive. My appointment was with Apollo your subcontractor between 1pm and 5pm. I waited from 1pm to 4pm, at 4pm I called to confirm that someone was still coming. I was told they would have to call me back. At 4:45pm I received a call back stating that they came out and I wasn't there, I asked what time did they come and they said 8am. My apointment was for 1pm to 5pm not 8am. I was told their tech had a doctors appointment so they had to chnage my appointment. When were they going to tell me. They rescheduled me for Friday 2 days later at 8am. I ws there at 7:45am at 8:20am I called Office Max to see where the tech I had to leave a voicemail. At 8:30 Linwood Green called to advise me that he is the tech and he is at Bojangles having breakfast and he will see me at 9am. I said my appointment was at 8am. He very rudely said "no madame, your appointment is between 8 and 12 and I get to come at my time." I explained to him that since there was a mix up two days prior they set this up so i would not have to wait a second time. He said they had no right. First headache.

I then go back to Office Max and purchase another desk. This time it is not in stock it has to be ordered so it must be delivered. The delivery date was Dec 19, 2016 between 8:30 am and 5pm, at 4:30 December 19, I called Office Max to check on the delivery to be told, the delivery company is overwhelmed with deliveries and it will be delivered between 8:30 and 12 noon December 20th. Guess what it is 4:52pm December 20th, no desk. So I call Office Max, and I get told give it a couple days to get resolved. Are you for real. I just waited two full days. 8:30 to 5. I think Office Max owes me big time.


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