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Ladin Subaru customer service is the most infuriating thing I have come across in a very long time. The receptionist told me the service department was too busy to take my phone call. I told her they had my car for over 48 hours and had not contacted me at all. I finally agreed to leave a message which by 2 hours later had not been returned so I called again and told them I would not be leaving a message but someone needed to inform me what was going on with my car. By the way my car is 22 months old and has stranded me twice in one week which is why I had taken it in the first place. Finally I found out that they had NOT even LOOKED at my car!

I am still waiting to have any resolution!


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