Flag GameStop Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Bought three games online on the 4th. After waiting a couple days only one had shipped. Couple days later the next shipped. I emailed gamestop asking why processing was taking so long on the one game. No answer. Over the weekend the other shipped. Next day the two that had shipped first arrived. Nothing was happening on shipping for the last game so i email gamestop again and no response. The next date tracking said it would be here that day. It never showed up due to weather. Understandable. Next day same thing only there was no weather to delay. Called ups package never left the office, it got left along with the other packages that were to be delivered that day. It has now been delayed 4 times for no reason. Im thinking it has been lost. I should have had my game by now. Havent been able to contact gamestop, ive sat on hold for an hour with no one taking my call. Im on the phone again now. All i want is a refund. It will be 7 days on monday for delivery on this game. Gamestop customer service is a joke and I will never order online again. This was the worst experience I have had ordering online other than walmart.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video