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Today I had an very disappointing experience with El Cajon Subaru dealer in California. I've been trying to reach the Service Department since last week to ask a question about my new Subaru Impreza but their customer service is something to be desired. I told my frustration with the Service Department at this dealer to Alice, the receptionist, and as I was telling her my issues she began laughing at me over the phone. This is not what I expected and I am very disappointed in the quality of customer service Subaru of El Cajon provides.


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