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I just got off the telephone with Ian, one of your customer support representatives. We discussed a charge of $111.38 charged to my US Bank MasterCard Account. Under both my business account email as well as through my personal E-mail he could find no correleation as to how this charge got onto my

credit card statement. He advised me to write to you about this charge. There is a reference number stated next to a Transaction date which is: 09/30/2016; the ref. Number is 9865. Please either explain how this charge has appeared on my statement or remove it and credit my account for the $111.38. thank you for a prompt response!


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