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After reading the first couple of comments, I now know I am not alone in my negative, incompetent service from United Healthcare. They have messed up my account 2x already. They fail to rectify, nor expedite any WRONG they do to a customer. Talk to 3/4 different people, departments, get a different answer from each one! Between phone transfers and HOLDING time, my phone battery died and the call was lost....NO one bothered to call me back to finish the LONG call. The whole company is not working together on the same page. It's very,difficult to find Corp.phone numbers and they are NO better either! I will be looking into OTHER companies for better service, lower premiums and more competent people and answers in this open enrollment. Sad....the bigger they are, the worse the service is.


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