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My General Manager purchased a Pitney Bowes Postage Small Office Series Mailstation2 (K67MO Model) for our company's postage. Pitney Bowes changed to a new machine (the old one worked perfectly, never any problems). The new machine constantly has issues and will not print postage. He was informed that he needed to spend $179.00 to get out of the contract. Each time he calls he spends over an hour on the phone waiting to speak to customer service. Today, he is on the phone,over an hour, while he goes to the post office to pay for postage, and disappointingly, there is $500.00 worth of postage on the Pitney Bowes Postage Machine here at the office.


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