Flag Spirit Halloween Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I was in your Broadway store on multiple occasions this week and wanted to leave feedback. On Sunday I was shopping for costumes for my 4 kids. The manager Kevin, was very helpful, knowledgeable, and extremely nice. He asked great questions and got me excited for Halloween when I was really just dreading all the money I was about to spend. He is a true asset to your company. He deserves a raise! It is only because of how I was treated by Kevin that I will even entertain returning to this store after the incident I went through yesterday. While in the store very inappropriate music was playing over the speaker. It was not the normal Spirit track I hear when I am in your stores. This sounded as if it was a private playlist someone was using. I complained to the manager (not Kevin this time) and he was rude and basically told me if I didn't like the music the store played I should not shop in this store. The song that was playing dropped the f-bomb every other word. iI understand this is a Halloween store but people, like me, bring their kids there. Not cool. As I've stated I will be back but only due to the service I receive from Kevin. As for the other manager I will not shop their while he is working.
Thought you might want to know.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video