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9-8-16...a letter was sent to you on 8/6/16 regarding the monthly charges on 7/15/16 and 8/15/16 to my AMEX account. Letter was in regard to the monthly billing which I requested for past years for OnStar to send me a statement for Annual so I could send a check. I have never authorized to have billed on AMEX. My annual charge last year was $179.00 for Protection Plan.

Not getting a reply, I called AMEX today to have those charges removed. Please send me a statement for Annual (deducting the 2 charges of $17.99)and if amount is correct, I will issue a check.Please acknowledge.

Sincerely,

Mary H. Tannehill


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