Flag Toys R Us Customer Service Review

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I have ordered an item from a gift registry for a baby shower. The item arrived in a damaged, torn box, it looked like a previously returned, repackaged, taped together box but with still torn parts. It is too bad that a had to return this item because it was in such a bad shape that I could not present it as a present to the mom to be. I would think that especially in the case of gift registry purchase the product must be in presentable packaging and under no circumstances should be a returned/used/repackaged item. Very disappointing since the reputation of the company is going downhill with this type of careless, money and time wasting dealings.


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