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I normally have had great experiences with ToysRus and had found them to be helpful and courteous for many years, until today. This morning I tried to order a few toys for my daughter and on the Toys R us website it said that the toys were out of stock and the only option available was to "notify me when available".So I tried to see if I could just purchase via a different website and found them on Amazon and I couldn't believe that it was almost DOUBLE the price and says that the toy SHIPS from and SOLD BY Toys R Us!!!! This to me is wrong.... I then looked further into Toys R Us toys sold by and from Toys R Us on Amazon and there were lots and compared the prices listed by Toys R Us on Amazon and I couldn't believe that more then 90% of the toys were double and one was literally triple the price then listed on Toys R Us's website. I then called Toys R Us and was transferred many times and told it didn't ship from them and other lies! I even called Amazon who confirmed it ships and sells from Toys R Us. I an extremely annoyed and frustrated, this whole experience has made me feel ripped off and lied to! It's not right, you shouldn't have such drastically different prices for indoor or outdoor toys or even Toys R Us hot/cold gel packs that are sold by and shipped from you (Toys R Us) whether it be your direct website or through a website like Amazon whom you work with and sell/ ship items to purchasing customers. And lastly you can't say it's out of stock on your website and then selling it/ available for double or more the price then your websites listed price! I was never rude and only wanted help understanding why I couldn't order the toys for my daughter and was never given any real helpful answers or ways to resolve. This is wrong and this deserves being looked into! Just search and compare you'll see.


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