Flag Asus Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I had five star customer service. It took three tries, and I was almost dishearted, until Javhon picked up the phone. First agent hung up on me, the second agent was so confused and unable to communicate in English and had no clue what I was even asking I hung up on him. Then I got Javhon. He listened, and he slowly, and patiently helped be update my internet adapters, and voila, I was online. And, he waited while I tried and waited until I gave him a thumbs up. So, my take on ASUS customer service is...if you get a jerk, hang up (politely if possible...it's not their fault, they aren't all good, that's all) and call again. Keep calling until someone understands your problem, then proceed. It's not a perfect compliment, but if you're lucky enough to get a Javhon or someone like him, you're day will be great. So don't sweat to small stuff. Hang up, and try again.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video