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Frontier, on your baggage webpage link you state: Economy fares include a free personal item. But the website does not clarify what a 'free personal item' is. What are considered free personal items? I fly one-way DEN to DCA with you, Frontier, 4 August 2016. I will bring one item to carry on, my backpack. Is a backpack considered or treated as a free personal item? I clicked on the question: Do I have to pay to bring a carry-on bag? And Frontier's answer as "Last Modified on 09/01/2015 11:16 am EDT" is: 'Economy fares include a free personal item (must be stowed under the seat in front of you). Carry-on baggage is not included. You may purchase carry-on baggage at the time of booking. If you've already purchased your ticket, you may add carry-on baggage in the My Trip section on FlyFrontier.com, or when you check in online within 24 hours of departure.'
Please answer this question as soon as possible so I know whether to pay ahead of time or not.
Frontier's reachability is OK for automated system, but I need to speak to a live customer service person who can answer my question or supply a list of 'free personal items.'
Respectfully submitted


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