Flag Wirefly Customer Service Review

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Ordered on a Wednesday. It was on my doorstep Friday morning, so no problem with shipping. The problem came when I tried to activate. Followed the instructions, step by step, and got everything set up. Then called a friend, who answered asking who I was. Turns out, the phone was already activated on someone else's account and not mine. Very shady, indeed. Tech support was little to no help. Their suggestion: turn the new phone off for the next 48 hours (noting that they would not be working on Sunday, so those 48 hours include all day Monday) and, at some point, my new phone will start working and the old one will stop working. As they cannot make any outgoing calls from their tech support center in Bombay, there is no way for them to let me know when the problem has been resolved. I have my doubts that it actually will be. But there's something wrong with a company that sells you a phone that's connected to someone else's account.


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