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I am a charter customer for my tv programming and internet access.I'm thinking of leaving because of there DVR. It's like something out of the dinosaur age. In the past, I've been a Direct and Dish customer and there DVR's put Charters to shame! The last service I had was Direct and I loved it but I moved to another state and was offered a good deal with charter so I switched but after a year I still hate this DVR! When are they going to come into the present?


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