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The store in Tustin California is horrible! Have been many times and only one register open always even with the line half way thru the store. Every single time I have seen people drop their purchases and leave and everyone in line is complaining. Then I was in line and had been waiting for a while when a young lady comes up to returns and when it is my turn she takes her even after I had been waiting way longer! I told them I thought that was wrong and they completely ignored me.
There was three ross employees standing in a circle talking and laughing and two more leaning on the counter talking and the store was a mess and people putting down items and leaving! I did not purchase my items and left. I see many complaints about the Ross stores and obviously nothing is being done......sad!


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