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Re: Maytag Refrigerator Model# MFI2269VEW5, Serial

This refrigerator is approximately 3 years old and the Control Panel stopped working. Upon internet search, this appears to be a common occurance with some customers receiving free replacement part where others do not despite the age of the appliance. The purchase price of the aforementioned refrigerator at Lowes was nearly $2800.00. For that price, and your Brand name, we expected better service out of the appliance. Beginning to make repairs at only 3 years is unacceptable especially since our last Maytag refrigerator lasted 15 years. Rather thsn repair out older energy inefficient model we replaced it with a newer more energy efficient one. Sadly, the quality of your product has declined in those 15 years. With more than 800 complaints to Consumer Affairs related to this control panel it behooves Maytag to replace this defective part free of charge. We have an appointment tomorrow with the Maytag repairman and we hope he has the replacement control panel with him as I have 5 grandchildren staying with us this first week of their summer vacation. What a unnecessary nightmare having to toss spoiled food into the garbage.


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