Flag Alamo Rent A Car Customer Service Review

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I rarely write these comments/reviews, but felt the need to in this case. I might add that comment options should be included on your main site as it was hard to find a place to even leave a comment.
I recently traveled to Fl. on vacation and landed at the Clearwater/StPete terminal.
I was in line to get my rental car when I met Andrew in customer service. He was running the kiosk when he asked if he could help me.
Unlike previous experiences with car rentals, which included being pushed into a vehicle or service that I didn't want, Andrew was polite, helpful, and a joy to work with. I have managed people in customer service for 24 years and it is nice to see an individual like Andrew. His great attitude and customer service skills will bring you additional business. His personality is upbeat and fun, and he is more than willing to help the customers. I certainly hope that you appreciate what he brings to your company.
This employee should be a trainer for other employees.

I can say that I will rent from Alamo again because of Andrew and am hopeful that we have a similar experience on our next vacation.
Thanks


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