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Tualatin, OR
We waited 10 minutes to be asked what we wanted to drink, it was not busy at all. Then I waited another 15 minutes to get my drink. I asked for nachos with no meat, but got nachos with meat. Jeff, the guy that served our food was very polite and diligent and made sure we got what we wanted unlike the guy that took our order, who wasn't friendly and didn't smile. The only reason he checked up on us was because we had to ask for more water. After we finished eating we proceeded to wait another 20 for our bill which never showed up. So we went up to the counter to pay, once we got up there the manger told us that normally we should wait for out server, I had said we've done nothing but wait and we have waited long enough. He then told us that we would have to wait for him to go get the server-- I don't think so. When he did finally check us out after i told him that we not would continue to wait he said that next time that happened to come get him.. We are customers we come to get good food and good service, which doesn't include chasing down our waiter or the manager. We won't be going back to be treated like that, maybe work on better customer service and getting the orders out right and in a timely manner. And as if that wasn't enough the location was filthy, tables left dirty messes all over the floor not being cleaned up. Buffalo has really declined the last couple times we have gone. We hope you figure it out and start hiring people with more integrity.


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