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Was on line searching for a dishwasher, read a review about the 1 i was considering,she bought an 'open box' is happy w/product it had been scratched! I called the store to see if the 1 i was considering was on display, it was, I was told they had one as 'OpenBox' too! So, I did purchase the 'Open Box' w/the info. of it was returned & missing the manual!!? At the time of purchase I was asked if I wanted to take out a 'protection service' for 3 yrs. or 5? I had 15 days to return it & within 15 days could then purchase 3/5yr. The drain hose was smashed & cracked & the end was cut off! it still had soap in the dispenser, BUT it had '2' manuals plus1 for washer/dryer?? I cleaned it out we cannot run it,the tub goes up through the back unit and requirers time and parts. I have considered the 3yr option. I called Samsung & asked,"why they don't require (their distributors) a reason for return or clean up the product before selling?
I had Samsung run the model&serial # to see if this was a recalled, it was NOT. I am running it today for the 1st time in the garage,just in case the gorilla tape doesn't hold!! update will follow!


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