Flag Poulan Customer Service Review

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I have a Poulan 4218 AVX chain saw, the worst investment in a chain saw I've ever made. The extrusion molded plastic fuel cap leaks like siev, it offers so much resistance because of the massive surface area of threads on the cap that you need to use a vise grips (literally) to screw and un-screw the cap. Also since the surface that the gasket of the cap should seat on is indented and slopes downward there is no way you are ever going to get good seal, and this is not to mention the fact that the cap is oriented to side instead upright; DUH! But my real problem is that the cap to chain bar oil reserve is the same incompetant design, and must have stripped off it's threads and now loosely turns either clockwise or counter clockwise but can't be removed.

I don't know what kind two year community college industrial design program it was that yourt C- armature engineers graduated from, but you'd think they be able to see the flaws in this design. Alas, I see that you are still using the same design in your new models - not that I would ever buy another one of your products. In fact ,if I find the time, I'm thinking of putting up a YouTube video chronicling my miserable experience with your badly design product, maybe I'll smash the piece of junk with a sledge hammer at th end for dramatic effect, in hopes that video will go viral .

Done with poulan for life.

Bill t.


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