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I tried to reach a Customer Service live person to share with them an experience I had at an Ace Hardware store in Ellisville MOhy Ace Hardware is wanting you to believe that they are Community oriented, family run and care about their customers
I was in this store today 3/29/2016 and happened to go to the pet aisle They have a very nice aisle with many pet items and food
As I walked into the aisle right to my immediate left cross merchandised with pet treats I saw a hanging rack full of MICE killer STIc
CKY pads. Well this made me concerned I spoke to an employee who kind of did not care and said he would have to talk to his manager
So I found the Store Manager and showed him my concern He did not understand that this was in very poor taste to merchandise these in the pet aisle since Mice/ Rat poisoning can kill a dog or cat. Well he says to me " a pet would not be exposed to these in the aisle" and that " mice get into pet food all the time so that is why these are there" Well a good pet owner would never purchase these to use when there is a chance that their pet could get into these and sniff and lick the pads Therefore why encourage uneducated owners to buy these?
It is just like putting colorful poison in the candy aisle since kids like candy!!!!
The SM attitude was unreal and he just did not get it! I left what I was going to purchase and will NEVER go to that store again! I will also let my pet friends know how ignorant the Manager is to the safety of animals!


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