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This morning (March 29, 2016), I stopped at the Ace Hardware in West Fargo, ND to buy some grass seed. I had 2-$5.00 Rewards Coupons and was gong to use them to pay for the seed. When I presented the coupons, they said they could not accept them and I must have looked perplexed, because I was. The owner/manager explained to me that the reward cards were for Scheels Hardware in Fargo, ND and could only be used there because that is apparently where I got my rewards card originally. The West Fargo store owner did gove me a $5.00 credit and said that just really comes out of his own pocket.

I use Ace Hardware in Madison, WS, Naples, FL, Fargo, ND, and West Fargo, ND and this is the first time I have known that to use the coupon you have to go the Ace Hardware where you applied for the card.

I really think this is just not right and I should be able to use them wherever there is a Ace Hardware that I should choose to use.

Thank you.

Al Nielsen


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