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My name is Maya Bannister , a royal customer of Asina airlines for 20 years. I landed at incheon airport on March 13 th on flight oz235. Found out my luggage is missing. The carrier tag number is UA 374627

RoutingMSP/ORD/ICN. I was supposed to have a business meeting and interview in Monday 14 th, but with all my belongings missing, I had to cancel. My appointments and had to buy some clothes to wear in the meantime. This is the worst flight experience for me, which made me consider flying a different airlines next time. At the airport, I was just told to wait until they locate my luggage . I truly deserve some compensation considering my emotional stress I had go through, and my inconvenienc , and my personal business schedule interruptions. I trust your fairness and wise consideration in treating your loyal customers.

Thank you!


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