Flag Hampton Inn Customer Service Review

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My wife and I stayed two nights at your inn off Seminole trail north of Charlottesville while my daughter had spinal cord surgery at uva. We stayed Monday and Tuesday nights in room 500. We had ac heat heart problems both nights. Sounded like the fan blades were striking the cage. It was available for repairs ask day Tuesday.we did not return until 9 pm. At 1:30 am it started again, blew cold air, but we just endured the problem. Yesterday at checkout I brought it up so that the next occupant would not have a problem. I am filing this because of what followed that did not alarm me until I had a decent rest at home last night. The desk clerk apologized-told me I would get a refund for the second night, and told me to just sign this form, which I did without reading, maybe since a guy standing a little behind me started talking about how he would fix it if it took all day. In the confusion I walked out to get to the hospital. Now I realize I never got a checkout statement nor a copy of what I signed. The possibility occurs to me that I was scammed.
Would you look into this, send me my statement with the refund noted, and a copy of whatever I signed. If you detect any fraud let me know so that I can change my credit card number before any damage is done. Thank you.


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