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I called Timewarner Sunday on MY CELLPHONE because we did not have telephone service. Earliest appointment they could do is for tomorrow Wednesday the 6th. The cell phones numbers for myself and husband were given to them for contacting us. But, the strangest thing tonight while watching tv it came across the screen that TWC was trying to reach us. DUH!!!!!! if you don't have phone service, and you know that, why would you call us. What is wrong with this picture...is it hard to understand that if you don't have service, you can't receive calls. This was a shocker to me of the mentality of twc employees. Just saying...strange. Interesting conversation to share with anyone thinking of using your services, and making me question why we are.


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