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Frontier still giving the same inadequate customer and product services since coming to Connecticut. Service down, given a 7 day earliest service ticket time. Asked if it can be expedited earlier, elderly and live alone. NO! Don't have a medical condition that warrants a speedier service call, therefore I can be without phone or Internet for 7 day's. Asked why the long wait, Its a holiday. NO IT'S EARLY A.M ON THE 30TH OF DECEMBER. FRONTIER you came in with lousy customer service and with all the complaints, reviews, newspaper articles, news reports, nothing has changed. So, I must make a change and end this holiday looking forward to a new service provider.


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