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Joseph and Gail and Smith
Memphis airport October 30, 2015
1. boarding a flight to Philadelphia with our two cats.
2.checked & told by American airlines cats
were good to board; in cargo
3.check second time told the same
4. arrived at Memphis airport
told this cannot be done
5.advice given to us by American airlines in Memphis was to go to Walmart and purchase
underseat catvcarrier
. Very very upset that this was our treatment by American airlines


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