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I had a package sent by First-Class Package International Service Registered. Tracking stopped a week ago. The USPS website is useless. Called the 800 number, computer voice leads to dead-end "check with sender."
Called another number, told "this isn't USPS CS" but there's a USPS recording playing while I'm on hold, telling me "for reliable service" and "use First-Class Registered Service where your package is tracked closely until it arrives." Then when she admits she's USPS CS, says they're no longer responsible as it's left the country. I point out they took the money and offered the tracking, so it is their problem. Put on hold, after 10 minutes the call is dropped. I call back, once again battle my way talking with a human being, finally I was given a local number in the sending city to call. So I can start over from square one there.

Unbelievable. USPS should be ashamed of itself. I deal with Hong Kong, Japan, German Post all the time, NEVER a lost package or other problem with any of them. Just USPS. They're the worst.


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