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This is an embarassing event. I ordered flowers and candy for a dear friend's birthday. The delivery was set for Friday October 9. UPS included in the tracking that the delivery went out on October 10 and was returned to UPS as there was no Saturday delivery. (A Saturday delivery was never requested in my order.) Then tracking noted that delivery would occur on Monday October 12, which delivery did occur. But the flowers were wilted and the chocolate candy melted. While the florist (Proflowers) is resending a new order, it is not their fault that UPS was remiss on service. Very disappointing. I am considering not using the floral service if UPS does the delivery.


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