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First I would like to say your website is garbage and I have been trying to send you email for the past hour with several wasted unsuccessful attempts. But to get to my point. I am very disappointed, angry and have no faith what so ever in your services. I received a message early this morning around 10:51am that my package was to be delivered as scheduled (on time) today and I had been keeping up by going to the update website by myself without any specific answers being available. I had been requesting updates all day long with no effective response what so ever on USPS's part. I did not hear again about my parcel until 6pm by a USPS text message letting me know my delivery was being held at the post office and would not be delivered again until Monday. I specifically had made several requests that it be left at my front door, since I already called and let them know my complex office is no longer open on Saturdays. Also I made the request on your website. Just to make sure it would be relayed to the post carrier. No such attempt was made. This is not the first time this has occurred. I am severely disgusted. Your service has no regards or any respect for their customers and I know for a fact you do not treat your employees any better. I have no faith in your company and it has been said many a time that the post offices will soon enough disappear and will no longer exist. Well all I have to say is good riddance and all apologies go out to the postal workers that actual do there jobs! As you can see I am not a happy camper.

Sent from my iPhone


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