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I went into the staples in Mt Vernon at 275 Sanford Blvd and pick up a desk and other items to purchase. There was a sign that says the desk was 44.99 but upon scanning the item it came up to 79.99. The cashier (Ebony) stated c that she couldn't do anything to help me since the sign was for a different item. I asked her to consult with a manager since the desk was very heavy abd chances of a customer placing it where it was was slim. The manager (Samantha) didn't even bother to come over to the register and sent the cashier back to say she could not help me. I then asked for her to come over to talk to me. She then came and stated the same reason as the cashier and proceeded to walk away. I was very calm in stain that I understood what she had said but maybe she could at least give me a discount on the desk since I lugged it up front to b purchase it because of the price. I am a manager for Buy Buy Baby and we do all that we can within reason to help our customers who have been inconvenienced at no fault of their own. Upon my insistence she looked it up on line and give me 20 off. Please understand I was very calm but was not being treated like a value customer which is what I have learned to do over the years in my position. Samantha should have come to the register when the cashier went to her to address the situation instead of trying to dismiss me.


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