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used webkinz as a way for me to play games with my granddaughters I renewed recently and regret they no longer want to play this was before your changes. I would like a refund but nobody returns emails I tried phone no but no one answers. whoever decided to change this should not have done all at once. short changes are better and perfected easier. advertisements are ridiculous since going with facebook. you have lost 3 customers and from the looks of your reviews many more to follow


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