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I called customer service once the delivery guy did want to deliver my washer and dryer. March 18th 2015. I was told it takes up to 7 to 10 business day to process my return. One rep told me March 24 the request was sent now it take 3 to 5 business days. On March 31st that marks 5 business days. March 31st I was told it was process on March 27th. All because a driver didn't want to walk up the stairs which I stated for instructions to come to the back door to only go up one flight of stairs. I have yet to receive my 9 hundred and something dollars back in my account and my bank does not see anything in the making. April 1st I will be talking to my attorney because it did not take 3 weeks for yall to take my money. Very pissed off


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