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I am a very upset Customer with Home depot and the contractors that they employ. I was scheduled to get windows installed in my home on 03/28/2015. This was scheduled through the contractors at least 4 weeks in advance. The young-lady from the company called me one week in advance and stated "we have you scheduled for 03/28/2015 between 8am and 12pm but the contractor has a LARGER installment job and we need to RESCHEDULE you the same day but from 12pm to 2pm". I stated "that is fine as lone as the contractor come to do the installation. I took off from my job, rearranged things in my house waiting for the contractor. At approximately 1535hrs. I contacted the contractors office and the the young-man who inspects your house after the installation stated " I tried to call you today 03/38/2015 this morning. Why would you call me the day of the installation to tell me you cant install my windows the same day of the installation. What kind of business is Home Depot conducting with contractors that are not reliable. Also why would you tell a customer we have a LARGER INSTALLATION JOB so basically me as a Consumer, took that statement as though my smaller job is not as important as the LARGER JOB. I would think VERY UPSET CUSTOMER


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