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This is an explanation to the customer who told us, he or she could not find a LIVE PERSON to talk to, at V-Tech. That is because these companies are all the same. They love to get your money, but couldn't possibly care less, about bothering to talk to you. They want your money and CAN'T BE BOTHERED TO TALK TO YOU ON THE PHONE. So they install an automated phone system, with a maze of instructions, that take forever to go through. While they sit on their asses doing nothing all day. I've seen it with my own eyes. I'm on line, in a company, their phone rings, the automated message comes on, and they JUST SIT THERE, LITERALLY STARING INTO SPACE, WHILE THE RECORDED PHONE MESSAGE PLAYS ON.


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