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'Why all the 'Anonymous' postings? If you're angry at getting horrible service, frequent illogical excuses and you're being lied to ...... speak up and at least use your real name. There are plenty of E.S. employees that want your help to improve the shoddy treatment of customers. But Anonymous postings deserve less credibility. So back-up your criticism with your name.

Express Scripts supervisors have lied to me by throwing the E.S. Reps under the bus, insulting me with totally illogical excuses (flat-out lies), blaming my doctor's office for their ineptitude and blaming me for "not understanding" when I use simple deductive reasoning to expose their lies & excuses. "Mr. London, Our Reps are not pharmacists".

Just today Wednesday, I did not receive a 2-day air UPS order for 4 scripts (2 immunosuppressive drugs) that I confirmed by live operator was shipped Monday.
BTW: The order scheduled to go out last Friday 2-day air. Failed.

Constant critical problems and screw-ups with Express Scripts is the norm for 3 years.


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