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order was for kitchen appliances during the process wanted to get appliance installation so I ask for reschedule of appointment on the day of arrival because my installation guy never showed up. When to home depot in woodbridge va to ask the to charge installation for my next delivery time. clerk said that I would have to cancel my first order and she would make me a new one and I still could receive my appliance on my delivery date with installation. They clerk tried to cancel it on the computer but it would not do it so she call the delivery office to cancel my order. I look at the computer she was using and it said I could not cancel my order but she did it anyway by telephone now I am out appliances and have to start all over again this was so easy to do if only the employees know how to use the computers in the area that they work in and be trained properly.


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