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This note is a complaint regarding how I was treated today at your store at 435 S. Ellsworth in Mesa AZ. February 18 at 1;48 pm. Reference # 027535



I was returning a dozen red roses purchased earlier. The roses never opened and only lasted a few days.



I did not have the receipt, but the female (I assumed was the manager) found the purchase using my phone number. She said that she should not give me a refund as my story had changed and said I was rude to the store.



I was not confrontational...business like requesting a refund for a defective product.



Really? Rude to the store? Your female employee was the rude party. Because I could not remember the purchase date my story had changed? I said nothing and left the store fuming...as you may expect I was very upset.



Just thought you would like to know how a customer was treated today.


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