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I've been a loyal Starbucks customer for many years. I work at the Beverly Centre and every morning I went to Starbucks. Through out the years the staff has changed many times. The staff that currently work there is the worst. They stand around talking, they're rude and unprofessional. I drink decaf and I am always told that they don't brew decaf which is fine. So I ask if they can do a pour over and I'm always told that I have to take a decaf americana. I said that's not what I want and was told in Spanish to go to Coffee Bean. Although I am not Spanish, I do understand it. That to me was very disrespectful as well as unprofessional. I will never go back again after 10 years.


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