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I have been a Frys customer groceries and pharmacy for almost 2 years. My prescriptions number approximately 10. I had 2 prescriptions that when I filled my weekly dispenser that were short on

pills. I am not feeble and I do not self medicate. I take prescriptions as directed. The prescriptions are synthroid and metformin. I am short 9 days on the synthroid Refill is 2/23/15.

I paid for 90 pills and got 81. Metformin is 2 a day so 3month supply is 180. I am short 8 pills.

I do not lie, I do not over medicate. Yet I was told at the Frys on 60th and Thomas in Phoenix

that their inventory matched so they couldn't do anything. Plus I could get my refills done now.

It isn't the refills. I paid for pills I didn't get. There is one pharmacist (older) who is good. The

rest I can give refills, they lose them. I give them Medicare and new RX cards and they lose that.

What do I have to do? Go to Walgreens? They DON"T CARE. It is the treatment and NOT CARING ABOUT THEIR CUSTOMERS, not just the number of pills.

I think something has happened to customer service and caring about people. I guess I do need to find a pharmacy that cares about the patient and customer.


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