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I must say that I terribly impressed a few years ago, when I called with a question and received very professional--and VERY HELPFUL-- assistance. Yet, right now, when I called, all I got was a computer voice and a referral to the ONKYO website, which provided no help whatsoever. C'mon, guys!!!

The fact is that my Onkyo receiver's performance has been exceptional for the last four or five years...but now is acting up (turning off). Would it be absolutely necessary to take it to a service center...or might this be something simple, which could possibly be remedied?

I will add that I registered for participation on the blogs, and have not yet received the email confirmation, which is kind of frustrating.


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